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Every day, you and I have conversations. In one way or another through those conversations, we want to elicit change from someone.

There are a lot of internal factors that make YOUR idea of a conversation seem either difficult or easy. Because, really, labeling something as “easy” or as being hard is actually in your head.

You get to choose how you look at the world. You choose your emotions. Emotions are the heart of why some conversations may seem harder.

We will learn how to handle conversations graciously so that they land well. So you build relationships, so that you further your personal goals, whatever they are.

Our worlds are small. How we conduct ourselves when we have to land bad news, shows character and that follows you in all your business transactions.